If you have heard interviews of Satya Nadella, you know he is a thoughtful and refreshingly humble CEO with lots of good ideas on how to get large organizations to make good choices by treating people well. His book, Hit Refresh: The Quest to Rediscover Microsoft’s Soul and Imagine a Better Future for Everyone, is a bit of a mess. It tries to blend three narrative: a personal memoir, the story of the changes he made at Microsoft since taking over as CEO, and a full-length ad for Microsoft and its products. The personal memoir is interesting (and poignant, as he has two special-needs children). The transformation story could be more inspiring if it had fewer business-speak clichés. The ad is insufferable. Maybe listen to an interview instead?